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terms of use


Welcome to the website of One Vasco (digital platform of Vasco Worldwide). Users are urged to read the user Terms and Conditions and the Privacy Policy before using this website (the "website"). The use of this website and services provided by One Vasco are subject to acceptance of the same by the user. If you do not accept these terms and conditions, do not continue to use or access this website. By accessing or using the website, you signify your agreement to be bound by the user Terms and Conditions and the Privacy Policy.

Vasco Worldwide specializes in simplifying the matrix of contemporary global travel through seamless value innovation. The avant-garde enterprise offers a comprehensive bouquet of travel-related services to the global traveler with an end-to-end view. Working across multiple channels and travel partners, Vasco Worldwide has created an exclusive shop-at-one concept with both physical and virtual arms for the convenience of global voyagers.

In a technology-driven world, Vasco Worldwide has created One Vasco - a unique globally networked digital travel platform that is highly adaptable and flexible to changing travel trends. One Vasco offers travel consumers the convenience of accessing all travel requirements with the click of a mouse from anywhere and everywhere.

User Terms and Conditions

Scope of User Terms & Conditions :

By accepting the User Terms & Conditions Agreement, you agree that your use of One Vasco Website and websites related and linked to One Vasco website, all applications, software and services available on the Website (except to the extent such services are subject to a separate agreement) will be governed by the User Terms & Conditions and Privacy Policies posted on that Website/s with such changes and modifications as may be made from time to time.emails, we include detailed unsubscribe instructions at the bottom of each email.

Eligibility of User :

The Website is available only to persons over the age of legal majority who can form legally binding agreement(s) under applicable law. Do not use the website if you cannot or are barred from entering into legally binding contracts or you are under the age of 18 or are temporarily or indefinitely suspended or prohibited from or accessing or using this or the linked websites as may be applicable.

Intellectual Property Rights :

One Vasco owns or is licensed to use all intellectual property rights associated with the Website and its contents including the logos, graphics, icons, etc. ("Intellectual Property"). The Intellectual Properties are protected under the applicable laws and may not be copied or imitated or used or reproduced, in whole or in part, without the express written consent of One Vasco.

One Vasco grants you a limited, personal, non-transferable and revocable license to access and use the Website and the services only in the manner permitted by One Vasco. Apart from such limited license no other right or interest is granted by One Vasco in the Website or its contents or services which shall always remain the property of One Vasco, its affiliates or third parties.

Privacy Policy :

The information collected from you or provided by you at this Website will be governed by our 'Privacy Policy'. If you supply personal details to us through this website then you consent to our maintaining, recording, holding, using and transferring such personal data in accordance with our 'Privacy Policy'.

Prohibition against unlawful use

While accessing or using website, the user shall not:

Post any content or items in an inappropriate category or areas on the Website nor post any material in whatsoever form, on the Website for any purpose other than the normal purpose for which the website is intended;

Violate any laws, third party rights, or policies of One Vasco; Hide or spoof his/her IP address or intentionally or bounce his/her communications through any intermediate computers;

Alter the logs upon gaining access;

Interfere with the technological operations of the Website or attempt or manipulate the content or material on the Website or of any other user or users;

Post false, inaccurate, misleading, defamatory, or libellous content including personal information;

Use any robot, spider, search engine, scraper or other means whether manual, automated, mechanical, electrical or electronics either existing or that may be invented or discovered to access the Website and/or to do any of the acts mentioned above for any purpose other than the normal purpose for which the website is intended;

Additionally, the user agrees not to:

ake any action that imposes or may impose (in our sole discretion) an unreasonable or disproportionately large load on One Vasco’s infrastructure; Interfere or attempt to interfere with the proper working of the Website or any activities conducted on the Website;

Bypass our robot exclusion headers or other measures we may use to prevent or restrict access to the Website;

Do or take any action that may undermine the feedback or rating systems, such as displaying, importing or exporting feedback information of the Website or for using it for the purposes unrelated to One Vasco;

Access or attempt to gain root access, use any manual, mechanical, electrical or electronic means, computer programs, exploits, hacker tools, or scripts, software or hardware tools, search engines either existing or that may be invented either directly, indirectly or through any contrivance to change, modify, post, violate, misuse, abuse, erase, hack, distort, slow down, configure any system, website, to work for them, or to cause denial of services to other users or on other computers or down the website or its user features;

Send, post, plant or distribute viruses or any other technologies that may harm One Vasco, or the interests or property of users; Copy, modify, or distribute content from the website and/or One Vasco’s copyrights and trademarks or other intellectual property; Harvest or otherwise collect information about other users, their details, or any information relating to any other user's passport details, email addresses, etc.

In the case of any unlawful, illegal or prohibited use, the user shall be liable for action under applicable laws including any claim for damages.

Limitation of Use/Termination

Without limiting other remedies, One Vasco may at its sole discretion, suspend, terminate temporarily or permanently, disable or prevent a user from accessing/making use of its service, prohibit access to its website/s, remove hosted content, and take technical and legal steps to keep user/s off the website if One Vasco thinks that the user is or is attempting to resort to abnormal usage or abuse, creating problems, potential or otherwise or possible legal liabilities, or is not acting consistently with the normal usage. The access and/or use of the website are at the discretion of One Vasco and use by anyone may be restricted or terminated by One Vasco at any time.

Links to other websites

At various points throughout the Website, you may be offered automatic links to other internet websites that may be relevant to a particular aspect of this Website. This does not indicate that One Vasco is necessarily associated with any of these other websites. Whilst it is the intention of One Vasco that you should find these other websites of interest, neither One Vasco, nor their officers, employees and agents shall have any responsibility or liability of any nature whatsoever for these other websites or any information contained in them, none of which have been verified or endorsed by One Vasco or its affiliates.

No Warranty & Limitation of Liability


WHERE YOU RELY ON ANY INFORMATION OR OTHER MATERIAL CONTAINED IN IT, YOU DO SO ENTIRELY AT YOUR OWN RISK AND YOU ACCEPT THAT ALL WARRANTIES, CONDITIONS AND UNDERTAKINGS, EXPRESS OR IMPLIED, WHETHER UNDER APPLICABLE LAW, TRADE USAGE, COURSE OF DEALINGS OR OTHERWISE IN RESPECT OF THE WEBSITE ARE EXCLUDED TO THE FULLEST EXTENT PERMITTED BY LAW. In no event will One Vasco be liable for damages of any kind, including without limitation, direct or indirect, incidental or consequential damages (including, but not limited to, damages for lost profits, business interruption and loss of programs or information) arising out of the use of or inability to use One Vasco Website, or any information provided on the Website or for any acts of the authorized agents who may be performing some of the functions such as scheduling of interview of the Visa applicants by using the Website or any other website or content accessed through it.


The user agrees to indemnify and hold One Vasco, its officers, directors, agents, subsidiaries, joint venture partners and employees, harmless from any claim or demand, including reasonable attorneys fees, made by any third party due to or arising out of the breach of this User Terms & Conditions, or violation by the user of any law of any country or the rights of a third party.

Injunctive Relief

The user acknowledges that a violation or any attempt thereof for any of the User Terms & Conditions shall cause irreparable damage to One Vasco, the exact amount of which would be difficult to ascertain and for which there will be no adequate remedy at law. The User agrees that One Vasco shall be entitled to obtain an injunctive relief issued by any court of competent jurisdiction, restraining the violation or any attempt thereof of the terms and conditions by user, or its affiliates, partners, or agents. One Vasco shall be entitled to recover from the user all costs and expenses incurred by One Vasco in obtaining the injunction, including attorney's fees.

Modification of the User Terms & Conditions

One Vasco reserves the right to amend or modify these User Terms & Conditions and the Privacy Policy at any time. You hereby accept to be bound by such modifications made by One Vasco to the User Terms & Conditions and Privacy Policy. Any aspect of the Website may be changed, supplemented, deleted or updated without notice at the sole discretion of One Vasco.


Notice is deemed given 24 hours after an e-mail is sent. One Vasco may issue legal notice by e-mail or to the address provided during the online registration process.

Governing Law & Jurisdiction

These User Terms & Conditions shall be governed in all respects by the laws of the United Arab Emirates (UAE) as they apply to agreements entered into and to be performed entirely within UAE between its residents, without regard to conflicts of law provisions. The user agrees that any claim or dispute he/she may have against One Vasco including but not limited to those that may arise from the use of this Website or services provided by One Vasco must be resolved by a court of competent jurisdiction located in Dubai to the exclusion of all other courts.

One Vasco is located at [.]. If the user resides outside Dubai and accesses the website, the services are offered by One Vasco subject to the user's acceptance of the jurisdictional terms and conditions. If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be severed and the remaining provisions shall be enforced.


Headings are for reference purposes only and do not limit the scope or extent of such section.

One Vasco’s failure to act with respect to a breach by a user or users or others does not waive its rights to act with respect to any breach, subsequent or similar breaches. One Vasco reserves the right to take action as it may decide, or advised and or as directed by its clients.

One Vasco may assign this Agreement in its sole discretion.

One Vasco may at any time amend this Agreement/part thereof by posting the amended terms and conditions on the website. Except as stated elsewhere, all amended terms shall automatically be effective as at the time of accessing the website and using the services.

This Agreement sets forth the entire understanding and agreement between the user with One Vasco with respect to the subject matter hereof.

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Happy Traveller stories

  • Rossan Mendoza


    "I always thought applying for a visa is a very time-consuming process, particularly when it is a group travel. We had a family wedding to attend and trust me, One Vasco took complete care of our group. The staff was super helpful and assisted us well on what documentation was necessary."

  • Adrian. S


    "In midst of all the travel planning, I realized that we have not taken Travel Insurance yet. Fortunately, One Vasco came to my help and with the click of a mouse from the comfort of my home, I could subscribe to a plan that was transparent and priced good."

  • Ariana Aurelia


    "A first time business traveler to Thailand, I was very worried about getting a visa on time, insurance for my travel and hotels with English speaking staff, as I was afraid of a language barrier. All of these things got sorted thanks to"

  • Irfan Sheikh


    "Getting my international driving license without running around and just in a day before traveling to Europe from Dubai was one of the most amazing customer service. The bonus was that besides getting the licence, they also helped me find a reliable car rental service that suited my budget perfectly."

  • Rehan Siddiki


    "Superb assistance by One Vasco staff on everything that we needed to know and do during Umrah. They helped our group with flight tickets and hotels which were very close to Makkah. Price for the trip was quite reasonable and we also received a gift of Irham set."


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